MANAGED SERVICES
Asgard Indy provides complete and comprehensive managed service solutions for all your IT needs. Our team of seasoned engineers have the expertise and knowledge to provide your business with peace of mind in knowing that your entire IT infrastructure is in good hands.
Benefits of a Managed Service Provider:
Managed services refers to the practice of outsourcing your company’s IT support and management to improve and maintain your IT infrastructure so you can focus on your business. Asgard Indy can provide you with the benefits of having a full time IT staff without the cost associated with having a full time qualified IT team on staff.
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Key benefits of using a Managed Service Provider (MSP) for your IT support:
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1. Cost-Effective:
One of the biggest benefits of working with a managed service provider is the lower cost compared to maintaining your own qualified IT staff. Along with saving on the cost of maintaining your own IT staff you get the benefit of a more controlled and predictable budget that is tailored to your company’s needs. With an MSP you also get the benefit lowering the risk that you will need to pay for expensive disaster recovery after a data breach, server crash, or network outage because your MSP is always working proactively to prevent issues like this.
2. Proactive Solutions:
The goal of the MSP is to continually provide proactive solutions and preventative maintenance for your entire IT infrastructure. By letting us monitor and maintain your systems on a regular schedule you can count on little to no downtime. Downtime stops production and costs your company money and time. With regular scheduled maintenance and monitoring you don’t just lower your risk of downtime, but you increase performance and productivity. We monitor for issues in real-time so we can prevent your issue from turning into a larger more costly repair.
3. Combined Experience:
Your MSP takes on the role of an on staff IT professional. However, with an MSP you get access to the combined experience of multiple professionals with years of experience in multiple IT disciplines all working as one for your company’s benefit. Larger companies have access to a large full time staff of IT professionals, but most small to medium-sized businesses don’t have access to a full time IT staff. With an MSP your small business can utilize the benefit of a full time enterprise level staff on a budget that works for you. An MSP isn't just for small to medium size businesses. We also provide the coverage of a full time enterprise IT staff for larger companies and save your company money in the process.
4. Complete Management:
We don’t just manage your servers and workstations, we also work with your third party vendors to ensure all of your hardware and software products are the right fit for your needs and you don’t have to worry about having the technical knowledge to know if one product works with another or if what you are paying for is actually the correct setup for your company’s needs. We will also do the planning for you. If you have systems that are end of life and in need of an upgrade we will keep you informed of your options so you stay ahead of the faced paced changes in today’s technologies. In most small companies the management team wears multiple hats. One of those hats is often the IT hat. By letting your MSP take care of your IT needs your team will have more time to focus on the services your business provides.
5. Response Time:
Asgard Indy is dedicated to making sure we provide quick solutions to your problems should the need arise. Even with the best preventative maintenance plan your IT equipment is not always going to cooperate and we will be there ready to take your call and assist you. With Asgard Indy you will also be talking with a professional IT engineer every time so you can rest easy knowing that the person you are talking to understands how to resolve your issues. In most cases we can connect with our secure remote connection and begin fixing your issues in real-time to get you back up and running as quickly as possible.